E-commerce has revolutionised the way businesses operate, offering unparalleled access to global markets. Estonia, with its advanced digital infrastructure and business-friendly environment, is an ideal location for setting up and running an e-commerce enterprise. Known for its innovative e-government initiatives and widespread internet connectivity, Estonia provides a robust platform for online businesses to thrive. The country’s streamlined processes for company registration and efficient digital services make it easier for entrepreneurs to establish and manage their e-commerce ventures. In this dynamic landscape, Estonia stands out as a hub for digital commerce, offering numerous opportunities for growth and success.
We met with Mr Zhu Tiezhong, an entrepreneur actively involved in e-commerce, to discuss his activities and future plans.
Can you provide a brief overview of your enterprise and its core business activities?
Our company https://zzll.ee/ core business is focused on internet sales. We offer a variety of products online and strive to provide excellent customer service. After visiting 1Office and speaking with our accountant, we are also considering expanding into business consulting. This potential expansion aligns with our goal to diversify and enhance our service offerings.
What inspired you to start your enterprise or join the industry you’re in?
I am the owner of a pharmaceutical business and have always been passionate about internet sales. It began as a hobby, something I enjoyed doing in my spare time. The flexibility and vast reach of online sales intrigued me, and I decided to turn this passion into a business. The idea of combining my interest in internet sales with my business experience was both exciting and motivating.
What are some of the biggest challenges your enterprise faces in today’s market?
One of the main challenges we face is poor internet connectivity. This issue hampers our ability to communicate effectively with customers and hinders our marketing and promotional efforts. Reliable internet is crucial for our business operations, and this has been a significant obstacle that we are continually working to overcome.
What recent successes has your enterprise achieved that you are particularly proud of?
We have experienced several successes recently, particularly since partnering with 1Office. We successfully set up our company and launched our internet sales platform. This has been a significant milestone for us, as it marked the transition from planning to actual operation. The support from 1Office was instrumental in achieving this success.
What initially led you to seek out 1Office’s services?
I discovered 1Office through online research and their promotional activities. Their reputation for professionalism and their strong presence in Estonia and the Baltic Sea area stood out to me. I felt confident that they could provide the services and support we needed to establish and grow our business.
Which specific services did you use from 1Office?
We utilised several services from 1Office, including the provision of a contact address, a contact person, and accountant services. These services have been incredibly beneficial, providing us with a reliable base of operations and expert financial management.
How did you find the onboarding process with 1Office?
The onboarding process with 1Office was smooth and efficient. I found out about their services through various online promotions, including YouTube. Their approach made it easy for us to get started and integrate their services into our business operations.
How would you rate the quality of service provided by 1Office?
I would rate the quality of service from 1Office as excellent. They have made the process easy and straightforward, providing high-quality support and services that have been crucial to our business setup and operations.
Is there anything you believe 1Office could improve or any additional services you would like to see?
I believe that 1Office could enhance their service offerings by adding bank account opening services. This would make their solution more comprehensive and convenient for businesses. Additionally, introducing a startup visa service could be a great opportunity for 1Office to support entrepreneurs looking to establish themselves in Estonia.
Is there any advice you would give to other companies considering using 1Office’s services?
I would highly recommend 1Office to other companies. They are professional and easy to work with, providing essential services that can greatly facilitate the establishment and growth of a business.
What are the next big projects or initiatives your enterprise is planning?
Our next big project involves expanding our business scope and increasing our activities in Estonia. We plan to explore new markets and opportunities, aiming to grow our presence and enhance our service offerings. This expansion is a crucial part of our long-term strategy to diversify and strengthen our business.
Contact us if you are planning e-commerce business!
Meet our business advisor, Mr Igor Korzun. With extensive experience in Tianjin, China, he is an expert in e-commerce businesses. If you’re planning to start your own, reach out to Igor to discuss your ideas and gain valuable insights!
